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Appointment FAQs

DO I NEED AN APPOINTMENT?

Yes please, scheduling an appointment with me is easy and allows me to fully dedicate myself to you, ensuring that your experience is everything it should be. I offer appointments at a time to suit you, day, evening or weekends. If you cannot find a time in the calendar, please get in touch as I can usually slot you in.

HOW MUCH IS AN APPOINTMENT?

Exactly £0! There is currently no charge for an appointment, your appointment always includes refreshments and lasts 90 minutes. You will have exclusive use of the studio throughout your time with me. You will never have another bride or bridal party with you at the same time.

WHAT IF I AM GETTING MARRIED IN THE NEXT 8 WEEKS?

I always have sample bridal wear available online and in the studio to take home straight away! Many of my designers offer Rush Orders and Made to Measure orders meaning you could get your new bridal wear in 4 - 6 weeks but please get in touch with me first to ensure the exact bridal wear you are after is available on a Rush Order. The OUTLET also caters for last minute brides or brides on a budget. 

WHAT ARE APPOINTMENTS LIKE AT CRAZY IN LOVE BRIDAL?

I offer a really relaxed and cool atmosphere in a summer house setting which means you and your guests will have my undivided attention. I stock over 40 unique and stunning pieces of bridal wear, many of these are exclusive to the UK & Essex so you will be spoilt for choice but not overwhelmed by it. To make it easier for you all the bridal wear is on the website to browse so you can pick your faves in advance. I want you to get your special bridal experience by being yourself!

Your appointment will last 90 mins, that gives us about 60 mins to find your dream bridal wear and another 30 mins to do all the measuring and paperwork. All brides are different, some like to make quick decisions and some need second (or third!) appointments. Please remember, there is no rush and no pressure to make a decision, I understand it's an important decision so take your time and relax. Sleep on it if you need to.

WHO CAN I BRING TO MY APPOINTMENT?

You can bring up to two guests to your appointment. If you'd like to bring an extra guest, please let me know in advance. If you can limit yourself to a couple of key people you may find that your experience is more enjoyable! It’s hard to hear your own voice when your focused on pleasing too many opinions – don’t forget that it’s your bridal wear and you need to love it!

WHAT SHOULD I BRING TO MY APPOINTMENT?

Your bridal appointment will be an incredible experience for you and your guests. Top of my list of what to bring – an open mind! You'll have the opportunity to try on lots of silhouettes and styles to help you discover what you love but any photos or inspiration for the big day are very welcome. I might not have that exact bridal wear, but chances are I have something similar. Saved posts on Instagram and Facebook are also super useful. I will send you a 'Pre-Appointment' form about a week beforehand so I can get some more information about your budget and the styles you love to ensure your appointment is not wasted trying on bridal wear out of budget or not your style!

Some brides prefer to wear a strapless bra and some like to wear tummy-tuckers but neither is essential, just try and steer away from the black undies as they will show up underneath bridal gowns. Just be comfortable and I will do the rest! The shoes you are going to wear on the day and nude underwear is always helpful to give you a good image of what the dress will look like on the day.

I understand you want to look and feel your best whilst trying on bridal wear but please avoid wearing heavy make up or fake tan as this can sometimes transfer to the dresses.

WHAT HAPPENS AFTER I 'SAY HELL YEAH TO MY BRIDAL WEAR'?

Firstly I take your measurements and discuss any potential changes. Many of our dresses can be customised. I ask for a 50% initial deposit and ask that you pay the remaining 50% when your dress arrives (usually around 14 weeks before your wedding). I will then invite you back to try on the dress again or there is also the delivery option for those of you that live further afield. 

I have great lead times for the made to order dresses with many of our designers being able to deliver these between 10 - 16 weeks.

It is likely that your gown will need a few tweaks. I do not currently offer alterations but can provide you with recommendations for amazing local seamstresses. Some brides that live further afield find doing alterations closer to home more convenient. As a guide, this usually takes place 8 - 10 weeks before the big day!

Finally it’s time to become a Real Crazy In Love Bride on your wedding day – don’t forget to send me pictures snaps and tag #crazyinlovebridal on my Instagram. When your professional photos arrive please send them in as I would love to feature you on my website and socials.

I CAN'T MAKE MY APPOINTMENT - HOW DO I CANCEL IT?

I understand that things crop up but if you are unable to make your appointment please contact me at least 72 hours before. I take time and care to set up each appointment for your individual needs so your advance notice is appreciated. You can cancel online or give me a call on 07969 833 895.

I LIVE OVER TWO HOURS AWAY – IS THERE ANYWHERE CLOSE BY TO VISIT?

Absolutely – I am a few train stations away from Southend On Sea (about a 20 min drive)  so it's definitely worth incorporating a visit to the seafront when visiting , especially if you're after one of the exclusive designers I stock.

SIZING

I embrace all my brides to be and offer a personal service specifically tailored to meet each brides’ needs, in a relaxed, non-judgmental and friendly atmosphere. There is no body shape or body image issue that I have not seen.

Bridal sizing is notoriously small, and I strive to stock bridal wear that is true to size but at times they do come up smaller, so in many circumstances I order bigger samples so please ignore the size on the label!

WHAT IF I AM SIZE 16+?

Don't worry if you are size 16+ as I have a stunning Curve Collection where all studio samples are available to try on in sizes 18 - 22. These are just as gorgeous, modern and stylish as all the other dresses. If you are worried, do get in touch to talk through your concerns, I want you to feel as comfortable as possible before your appointment. If the dress you love is not available in your size to try, it's likely I will have a similar style in the Curve Collection so you can see how it'll fit so please don't hold back in your choices as most bridal wear can be ordered up to size 22.

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