Appointment FAQs

DO I NEED AN APPOINTMENT?

Yes please, scheduling an appointment with us is easy and allows us to fully dedicate ourselves to you, ensuring that your experience is everything it should be. We offer appointments at a time to suit you, day, evening or weekend. If you cannot find a time in the calendar, please get in touch as we can usually slot you in.

HOW MUCH IS AN APPOINTMENT?

Exactly £0! We never charge for an appointment, our consultations always include refreshments and last around 2 hours (with Covid exceptions). We love our Brides To Be and that’s why we give our brides exclusive use of the boutique throughout your time with us. You will never have another bride or bridal party in with us at the same time.

WHAT IF I AM GETTING MARRIED IN THE NEXT 8 WEEKS?

Never fear! We always have sample bridal wear available online and in the boutique to take home straight away! Many of our designers offer Rush Orders and Made to Measure orders meaning you could get your new bridal wear in 3 - 4 weeks - please get in touch with first to ensure the exact bridal wear you are after is available on Rush Order.

WHAT ARE APPOINTMENTS LIKE AT CRAZY IN LOVE BRIDAL?

We offer a really relaxed and cool atmosphere in a summer house setting which means you and your guests will have our undivided attention. We stock over 60 unique and stunning pieces of bridal wear, many of these are exclusive to the UK & Essex so you will be spoilt for choice but not overwhelmed by it. To make it easier for you all our bridal wear is on our website to browse so you can pick your faves in advance. We want all brides to get their special bridal experience by being themselves.

Your appointment will last two hours, that gives about 90 mins to find that dream bridal wear and another 30 mins to do all our measuring and paperwork. All brides are different, some like to make quick decisions and some need second (or third!) appointments. Please remember, there is no rush an no pressure to make a decision, we understand it's an important decision so take your time and relax.

WHO CAN I BRING TO MY APPOINTMENT?

You can bring up to two guests to your appointment. If you can limit yourself to a couple of key people we promise that your experience will be a lot more enjoyable! It’s hard to hear your own voice when your focused on pleasing too many opinions – don’t forget that it’s your bridal wear and you need to love it!

WHAT SHOULD I BRING TO MY APPOINTMENT?

Your bridal appointment will be an incredible experience for you and your 2 guests. Top of our list of what to bring – an open mind! You'll have the opportunity to try on lots of silhouettes and styles to help you discover what you love but any photos or inspiration for the big day are very welcome. We might not have that exact bridal wear, but chances are we have something similar. Saved posts on Instagram and Facebook are also super useful. We will send you a 'Pre-Appointment' form so we can get some more information about your budget and the styles you love so we can ensure your appointment is not wasted trying on bridal wear out of budget or not your style!

Some brides prefer to wear a strapless bra and some like to wear tummy-tuckers but neither is essential, just try and steer away from the black undies as they will show up underneath bridal gowns. Just be comfortable and we will do the rest! The shoes you are going to wear on the day or nude underwear is always helpful to give you a good image of what the dress will look like on the day.

WHAT HAPPENS AFTER I 'SAY HELL YEAH TO MY BRIDAL WEAR'?

Firstly we take your measurements and discuss any potential changes. Many of our dresses can be customised. We ask for a 50% initial deposit and we ask that you pay the remaining 50% when your dress arrives (usually around 14 weeks before your wedding). We will then invite you back to try on the dress again or there is also the delivery option for those of you that live further afield. 

 

We have great lead times for our made to order dresses with many of our designers being able to deliver these between 10 - 16 weeks.

It is likely that your gown will need a few tweaks. We do not currently offer alterations so you will need to arrange this locally. As a guide, this usually takes place 8 weeks before the big day!

Finally it’s time to become a Real Crazy In Love Bride on your wedding day – don’t forget to send us snaps and tag us #crazyinlovebridal on our Instagram. When your professional photos arrive please send them in and we would love to feature you on our website.

I CAN'T MAKE MY APPOINTMENT - HOW DO I CANCEL IT?

We understand that things crop up but if you are unable to make your appointment please contact us at least 72 hours before. We take time and care to set up each appointment so your advance notice is appreciated. You can cancel online or give us a call on 07969 833 895.

I LIVE OVER TWO HOURS AWAY – IS THERE ANYWHERE CLOSE BY TO VISIT?

Absolutely – we are a few train stations away and about a 20 min drive from Southend On Sea so it's definitely worth incorporating a visit to the seafront when visiting us, especially if you're after one of the exclusive designers we stock.

SIZING

We embrace all our brides to be and offer a personal service specifically tailored to meet each brides’ needs, in a relaxed, non-judgmental and friendly atmosphere. There is no body shape or body image issue that we have not seen here.

Bridal sizing is notoriously small, and we strive to stock bridal wear that is true to size but at times they do come up smaller, so in many circumstances we order bigger sizes so please ignore the size on the label!

WHAT IF I AM SIZE 16+?

Don't worry if you are size 16+ (No, seriously, you shouldn't be!), we have a stunning Curve Range where all boutique samples are available to try on in sizes 18 - 24. These are just as gorgeous, modern and stylish as all our other dresses. If you are worried, do get in touch to talk through your concerns, we want you to feel as comfortable as possible before your appointment. If the dress you love is not available in your size to try, it's likely we will have a similar style in the Curve Range so you can see how it'll fit so please don't hold back in your choices as most bridal wear can be ordered up to size 26.